Being well presented, keeping track of tables, and remembering orders requires focus and concentration. Restaurant servers should be well-organized. Servers should know the menu well enough to help diners make an informed meal choice-and to upsell when possible.However, on-the-job training is almost always required and restaurant operations classes are available for servers wanting to upskill. Accordingly, they must be “on” all the time and ready to build relationships with guests.Ī restaurant server doesn’t need any formal education. Their main priority is the customer experience. First things first: while a restaurant server’s responsibilities vary depending on the type of restaurant they work at, their primary duties are to take customer orders and deliver food and drinks.
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